Dammam, Saudi Arabia
info@oilchem.sa
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Privacy Policy

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Last updated: July 2026

This Privacy Policy explains how Oil Chemistry Industrial Company collects, uses, and protects your personal data when you use our website. We are committed to compliance with the Saudi Personal Data Protection Law (PDPL) and the EU General Data Protection Regulation (GDPR) for international visitors.

1

Data Controller

Oil Chemistry Industrial Company (CR No. 2050109868, Unified National Number 7003514937), Building 7342, 2nd Industrial Area, Dammam 34331, Kingdom of Saudi Arabia ("we", "us", or "the Company") is the data controller responsible for your personal data.

Data Protection Enquiries

Contact us at privacy@oilchem.sa or call +966 013 5493201.

2

Scope

This Privacy Policy applies to all personal data collected through the oilchem.sa website, including contact forms, product enquiry forms, certificate download forms, and facilities enquiry forms. This policy is aligned with the Saudi Personal Data Protection Law (PDPL) and takes into account the EU General Data Protection Regulation (GDPR) for international visitors.

3

Personal Data We Collect

We collect the following personal data when you voluntarily submit it through our website forms:

Contact Form

Full name
Phone number
Email address
Message content

Product Enquiry Form

Full name, phone number, email
Job title
Company name & address
Industry sector, country

Certificate Download Form

Full name, company, position
Email address, phone number

Facilities Enquiry Form

Full name
Phone number
Email address
Message content
5

How We Process Your Data

When you submit a form on our website, your data is transmitted via email to our team at info@oilchem.sa. A confirmation email is also sent to the email address you provide. We do not store your submitted data in a website database.

6

Data Sharing & Third Parties

We do not sell, trade, or share your personal data with third parties, except:

Email delivery: We use our own mail server (mail.oilchemconnect.com) to process and deliver emails. This is an internal system operated for our business purposes.
Google Maps: Our contact page may display an embedded Google Map. This service is loaded only with your consent and is governed by Google's Privacy Policy.
Legal obligations: We may disclose data if required by Saudi law or by a competent regulatory authority.
7

Data Retention

Personal data submitted through our forms is retained in our email systems for the duration necessary to fulfil the purpose for which it was collected. Contact enquiries and product requests are retained for up to 24 months from the date of submission, after which they are securely deleted.

8

Cookies & Tracking

Our website does not use analytics cookies, tracking pixels, or advertising technologies. We use only essential cookies required for website functionality. For more details, please see our Cookie Policy.

Google Maps

The Google Maps embed on our contact page may set cookies when loaded. This embed is only activated with your explicit consent.

9

International Data Transfers

Your data is primarily processed within the Kingdom of Saudi Arabia. If any data is transferred outside the Kingdom (for example, through third-party services like Google Maps), we ensure appropriate safeguards are in place in accordance with PDPL requirements.

10

Your Rights

Under the Saudi PDPL (and GDPR where applicable), you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your personal data.
Right to withdraw consent: Withdraw your consent at any time without affecting the lawfulness of prior processing.
Right to object: Object to processing based on legitimate interest.
Right to data portability: Request your data in a structured, commonly used format.

Exercise Your Rights

To exercise any of these rights, please contact us at privacy@oilchem.sa with the subject line "Data Subject Request". We will respond within 30 days.

11

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Email communications are transmitted over encrypted (SSL/TLS) connections.

12

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

13

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14

Contact Us

Oil Chemistry Industrial Company

Building 7342, 2nd Industrial Area
Dammam 34331, Kingdom of Saudi Arabia

privacy@oilchem.sa+966 013 5493201

CR No. 2050109868 · Unified No. 7003514937 · VAT No. 310405026200003

15

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA), the competent supervisory authority under the PDPL.